The Complete Guide to Construction Contact Management

When you’re running a construction project, managing your contracts is essential. Let’s dig into why keeping on top of contracts is so important, and how you can do it.
Chapter One

What is contract management?

Contract management is all about managing the agreements between stakeholders – including contractors, sub-contractors and suppliers – through the course of a project. It begins with selecting or creating appropriate contracts and ends with the completion of the project to the satisfaction of all parties involved.

A construction contract sets out the procedures to be followed by all parties, and what will happen if they are not followed.

Keeping an audit trail of all contract communications is critical. Without this, disputes can easily result in protracted arguing over contract points.

A party to a dispute… will learn three lessons: (often too late) the importance of records, the importance of records and the importance of records.

– Max W. Abrahanson, Engineering Law and ICE Contracts 4th Ed, p. 443

Chapter two

What does a construction contract include?

A construction contract is built around procedures to streamline the project and protect all parties involved from disputes. These procedures include things like payment provisions, design acceptance, risk management and change control.

Change control is the most difficult to manage of these procedures as both parties must agree on the cost and/or time impact. If change control procedures are not correctly managed this can lead to dispute.

A construction contract typically includes:

A Form of Agreement

Which sets out the parties to the agreement and the documents forming the contract

A scope of work/ specification

A thorough description of all the services and materials to be provided by the contractor, as well as the specifics of the project – including location, nature and any constraints such as noise levels and access

Clauses

Covering communication, design acceptance, risk management, change control, dispute management, insurances, payment, termination, and insurances

A programme/schedule

A detailed programme setting out how the project will be delivered

A pricing document

Defining how the price has been broken down. This is often used to calculate interim payments

Chapter three

What contract types are used in construction?

Several different ‘standard forms’ of construction contracts exist, drafted in different styles. Each standard form has a suite of contracts for employing consultants, subcontractors and main contractors.

There are different contracts for minor works and major projects. Minor works contracts are more straightforward to administer. Contracts for major projects are more complex with more focus on risk management and project reporting.

Each standard form contract refers to procedures slightly differently and uses different naming conventions. But they all cover the same procedures.

 

Contract types

Construction contracts are diverse documents. They vary depending on the scope of the work required, how complex the work is and the value of the project. There are several popular types of construction contracts available so it’s important to choose the most appropriate for your project.

The Joint Contracts Tribunal (JCT)

JCT contracts are some of the most widely used in the UK. You can choose from a suite of contracts including ones with quantities, ones with estimated quantities and those without quantities. There are also sub-contract forms, consultancy contracts and contracts for scenarios such as domestic builds, maintenance and repairs and minor works.

New Engineering Contract (NEC)

The NEC is also popular in the UK construction industry. NEC contracts were developed to prevent costly disputes and are drafted in a straightforward and easy-to-understand way. The current NEC4 is a positive evolution of the preceding NEC3 with the main differences being improved clarity, new support for dispute avoidance and innovative approaches to project efficiency. NEC4 contracts are endorsed by the Government Construction Board of the Cabinet Office, and NEC use is growing internationally.

International Federation of Consulting Engineers (FIDIC)

FIDIC contracts are considered the international standard for the consulting industry and are widely used throughout construction. They aim to allocate risks fairly to the party that is best able to bear and control that risk.

Bespoke

Most construction projects use standard form contracts but sometimes a bespoke contract is drawn up. Standard form contracts cover most construction project types so there’s little benefit to not using one. There are also inherent dangers to using a bespoke contract. The procedures will be untested and can cause problems and difficult-to-resolve disputes if poorly drafted.

Chapter four

What is the process of managing a construction contract?

Construction projects are typically divided into two distinct stages – the tender stage and the construction/management stage. Contract management reflects this.

Tender stage contract management

Procurement strategy

Establishing which contract(s) are most applicable. This could include a framework contract with construction contracts for each call-off.

Drafting

Drafting the scope, completing the contract documents and making any amendments. This may involve several stakeholders from the client side.

Procurement

Obtaining prices from the supply chain. This may be a competitive process with several bidders or negotiated with a preferred supplier.

Construction/management contract management

Execution

Signing the contracts by both parties.

Implementation

Implementing the project utilising the procedures agreed in the signed contract.

Chapter five

Why manage your construction contracts?

There are significant financial and reputational benefits to good contract management in construction projects.

Reduce risk

Everyone involved is protected from risks arising from the project and the risk of dispute.

Real-time reporting

All parties are kept up to date with risk, timings and cost forecasts.

Payment

Everyone gets paid on time.

Quality control

Quality control is maintained throughout the whole project.

Chapter six

Can you use software to manage your construction contracts?

There’s a lot to consider when managing construction contracts – and projects as a whole. Contract management software is a great way to keep your project running smoothly while giving you access to everything you need for every part of your contract in one place.

These are just a few of the benefits of using dedicated contract management software for your construction projects:

  • Handle documentation and communication simply and efficiently
  • Easily create an auditable workflow trail
  • See real-time reports
  • Enable easier communication between stakeholders
  • Keep all parties aware of required actions

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